❓ FAQ: General Questions
What file formats does Airparser support?
Airparser supports the following document formats:
PDF (including scanned PDFs)
Images: JPG, PNG, BMP
Microsoft Word: DOCX
Text formats: TXT, HTML, Markdown
Emails: EML
Spreadsheets: Excel (XLSX) and CSV
For Excel and CSV files, we recommend using the Text engine for the best results. Vision engine is not required for tabular data.
What is a credit? How does the credit system work?
Your Airparser account is credited monthly based on your subscription plan. Each parsed email, document, or PDF page uses one credit.
You can reparse previously parsed documents without using additional credits if you need to trigger your integrations. However, if you update the parsing schema, Airparser needs to fully reparse the document, which consumes additional credits.
Can Airparser parse large PDF documents?
Airparser is not designed for long documents. We don’t recommend parsing PDFs longer than 10 pages.
For the best accuracy and performance, keep documents within 1–5 pages — such as invoices, receipts, emails, forms, and tables.
If you need to process long PDFs, consider splitting them before sending them to Airparser.
Can Airparser process handwritten text?
Yes. Airparser can extract data from handwritten text as long as the handwriting is reasonably clear and readable in the scanned document or image.
Can Airparser handle documents with different layouts or languages?
Yes. Airparser’s LLM engine can extract data from documents that look completely different — for example, invoices from different vendors in different languages. Simply list the fields you need to extract, and Airparser will locate them regardless of the document layout.
This is one of the main advantages of Airparser — no template switching or format detection needed.
Can Airparser perform OCR?
Yes, Airparser uses a robust AI OCR engine to transform scanned documents, including handwritten text, into plain text for parsing.
What can I do with the JSON code generated after parsing a document?
Airparser extracts data from your documents in a structured JSON format, which gives you full flexibility in how you use the results. You can export your parsed data as Excel, CSV, or JSON, either per document or as a bulk export. Airparser also offers a native Google Sheets integration for real-time data syncing. For more advanced workflows, you can connect Airparser to virtually any software using automation platforms such as Zapier, Make, or n8n. This allows you to automatically send your parsed data into your CRM, database, accounting system, or any other tool in your stack.
How secure is your software? Is my data used for training LLMs?
We have strong security protocols in place. We don't use your data to train or improve AI models.
You can completely remove your data from our platform at any time, either manually or by scheduling auto-removals.
Please consult our Security section for more details or contact our support team.