🛡️ Security and Privacy at Airparser
We take security seriously, and we design Airparser to keep your data safe at every step. This page explains our approach in plain English and links to the longer, formal documents on our website.
Quick summary
We encrypt your data when it’s moving and when it’s stored. You always own your data, and we do not sell it or use it to train AI or LLMs. You can set how long we keep your data (from 1 to 180 days) and you can delete it at any time. We run on trusted cloud providers, keep regular backups, and monitor our systems so we can react quickly if something goes wrong. If you want the detailed version, you can read our full policies here: Data protection, Security, Privacy policy, GDPR, and our DPA.
What we do to keep your data safe
We protect data in transit with HTTPS and modern TLS, and we protect data at rest with strong encryption. We host Airparser on reputable cloud platforms that provide strict physical and network security. Only authorized team members can access production systems, and even then only when it is necessary to help you. We also take regular, automated backups and design our infrastructure for uptime and quick recovery.
If you would like a deeper, technical overview of our controls, please see our detailed Security page.
How we handle your data
You always retain ownership of your documents, emails, and any data extracted by Airparser. When you use our parsing services, you act as the Data Controller and Airparser acts as your Data Processor. That means we process your data strictly according to your instructions. We do not sell your data, and we do not use it to train or improve AI or LLM models. You can set a retention period that fits your needs (typically between 1 and 180 days), and you can delete specific items or your entire account at any time.
For the legal details, you can read our Privacy policy and our GDPR page.
Compliance and legal basics
If you need a Data Processing Agreement, you can get it here: DPA. Information about GDPR, data subject rights, and international data transfers is available here: GDPR. You can also review our overall approach to protecting data on our Data protection page.
Subprocessors we use
We work with a small, vetted set of providers for things like cloud hosting, storage, payments, support, and AI. We share only the minimum data required for them to provide their service. You can find the current list and more detail on our Security page.
FAQs
Where is my data stored?
Your data is stored on trusted cloud infrastructure with encryption at rest. Our primary databases are located in the United States (USA).
Do you use my data to train AI?
No. We do not use your data to train or improve AI or LLM models.
Can I set a data retention period?
Yes. You can choose a retention period, typically between 1 and 180 days.
Do you have a DPA?
Yes — you can review our Data Processing Addendum (DPA) here: https://airparser.com/dpa/.
How do I delete my data or my account?
You can delete individual items directly in the app, or you can request account deletion if you prefer.
Contact us
If you have a question, need our latest security information, or want to report a concern, please email security@airparser.com. We’re here to help.